We are able to serve some patients via telemedicine (Zoom®) in specific instances during the Coronavirus outbreak. Call our office at (610) 363-0100 to discuss your options.
NOTE: Face-to-face appointments are the preferred method, and may be necessary for the appointment you need. Please contact us if you would like to discuss your options.
What to expect at your Telemedicine Appointment
Your appointment will take place through your smartphone, using your camera and microphone (we must be able to see and hear you during the call). Your provider will have access to your medical chart, and will be able to observe symptoms and discuss your health live via the videoconference.
Before you sign in to the virtual exam room:
Be sure you have a strong internet connection (Wifi is best; 3G and 4G networks can be unreliable).
Be sure your phone battery is well-charged or you are near a charger before beginning your call.
Find a quiet, well-lit, private location for your appointment so you can discuss your medical concerns openly, and so that your provider can observe symptoms through video as clearly as possible.
If you are asked for a password to enter the room, please use 750
Sign into the room at least 10 minutes before your appointment, to be sure you do not encounter technical difficulties. If you want to test your smartphone or laptop before your appointment, try the Zoom test room here >
Accessing the Room
Getting into Zoom requires two steps: first, downloading the software, and then returning to this page to click on your provider's room to open it. Please return here after downloading the app!
Try logging into a test room to make sure you can access our telemedicine tool, Zoom, from your smartphone.
Questions or technical difficulties?
Contact us at email@example.com or call (610) 363-0100, then press #-3-0-7
Please note: Telemedicine is new for our practice. We have implemented this option for select appointment types to manage high volumes and limit patient exposure during the Coronavirus (COVID-19) outbreak. Our practice is new to this technology; please be patient with us as we do our best to serve you!
Telemedicine visits and portal communications are covered benefits. Learn more >
STEP 1: DOWNLOAD ZOOM®
To get started, download the Zoom® app to your smartphone:
(then return to this page to follow step 2!)
STEP 2: ENTER YOUR PROVIDER'S VIRTUAL ROOM
After you have downloaded the Zoom app,
click on your provider's photo below to open their virtual room in Zoom.
You will be placed into a waiting room and admitted for your scheduled appointment time.
Asked for a password? Please enter
Questions or technical difficulties?
Contact us at firstname.lastname@example.org or call (610) 363-0100 then press #-3-0-7
Last updated March 16, 2020 at 9:00AM ET.
Telemedicine involves the use of electronic communications for medical consultation, diagnosis, therapy, follow-up and/or patient education. By accessing our telemedicine rooms, patients agree that they have read and understood these terms and conditions:
Possible Risks. There are potential risks associated with the use of telemedicine, including but not limited to:
Information transmitted may not be sufficient (e.g. poor resolution of image/video, or symptoms not able to be observed via teleconference) to allow for appropriate medical decision-making by the provider;
Delays in evaluation and/or treatment could occur due to deficiencies or failures of teleconferencing equipment;
In very rare instances, security protocols could fail, causing a breach of privacy of personal medical information.
By accessing our system, patients accept these risks and agree to indemnify and hold harmless Christine Meyer, MD and Associates and its staff, officers, contractors and assigns.
Discontinuing Appointments. The provider reserves the right to discontinue a telemedicine appointment at his/her own discretion if (s)he feels that safe, accurate medical advice cannot be delivered. Your provider may also recommend an additional, in-person appointment if they discover information or determine next steps that require a face-to-face appointment.
Use of video. Proper video consultation is required; voice-only consultations (telephone or Zoom with audio only) are not permitted.
Access to EMR. As with any in-office appointment, providers will be able to access your electronic medical record for your known medical history and what medications you are currently taking.
Security and Encryption. We have selected a HIPAA-compliant software, Zoom, as our mechanism for telemedicine. Zoom keeps your patient information secure and reports security breaches involving personal healthcare information. They do not have access to identifiable health information and they protect and encrypt all audio, video, and screen-sharing data. Neither Zoom, nor Christine Meyer, MD and Associates or its staff, officers, contractors or assigns, are responsible for any data breaches that occur on the patient end, e. g. an existing virus on a patient device or a patient conducting telemedicine appointments in a non-private location.
Abuse. Providers reserve the right to expel from the Zoom room any users who abuse the system or who are involved with acts that may compromise the integrity of the system. If there is a concern of harm to the general public or data breach, relevant authorities will be contacted.
Limitations and appropriate use. Telemedicine is not appropriate for all medical evaluations or diagnoses. Telemedicine appointments should not be used for:
Physicals or wellness visits
Certifying fitness (physical examination is required)
Work Injury Compensation
Eye pain and foreign bodies in the eye
Ingestion of foreign bodies or foreign body in nose
Sudden vision loss
Severe/Persistent abdominal pain
Sudden chest pain or shortness of breath
Repeated acute visits
This list is not exhaustive. Should a patient be experiencing a medical emergency, please dial 9-1-1.